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Skin Health Emporium

Returns & Refunds

Not happy with your chosen goods or the results you wanted?

Providing innovative and results driven medical-grade skincare solutions for achieving optimum skin health and wellness is our mission at Skin Health Emporium.

In the rare instance you are not completely satisfied with your purchase please return your goods for review so we can process the request for refund of purchase*.  If you would like to discuss your purchase return we would love to hear your thoughts, good or bad, so please contact us on hello@skinhealthemporium.com.au.

*All approved refunds will be payable back to your original payment method. All approved returns are refunded first before a new order is created. You, our valued customer, are responsible for the delivery charges associated with your returned item, unless deemed an error on behalf of Skin Health Emporium or the product manufacturer.  A delivery fee of $8.30 will be applied if the returned product/s and approved refund reduce the original order value below the Free Delivery threshold of $99.

*All deliveries are to be sent to level 13/333 George Street, Sydney, 2000, NSW, Please address the parcel to Skin Health Emporium, Customer Service and also stat your name and contact details.


that may assist you in actioning a Request for A Return

[ultimate-faqs include_category=”returns”]